Online bookings are for reservations at least 2 days in the future. If you are booking a
reservation for a flight in less than 2 days or ordering the Temecula package without breakfast, please call 951-699-5800 to make a reservation.
ALL online bookings are e-tickets confirmed by email, with full details including meeting time and directions. Your confirmation number is the e-ticket number. By purchasing an online e-ticket, you agree that your credit card will be charged when you purchase the online e-ticket. Prepaid gifted flight vouchers and discounted fares are valid for 1 year from date purchased. Once the promotional value has expired, the paid price may be applied towards any full price fare.
Shared basket means 4 or more passengers on the ride. Shared basket internet fares are subject to a $25 weight fuel surcharge if passenger is over 225 lbs. Children must be age 5 or older except for Temecula at 3 or older. Internet discounted rates are subject to a $20 fare increase on holidays, due at check-in.
If you wish to order a specialty package not listed, book a flight in Perris or Sedona, have unique requests, want to pay cash, do not want your credit card pre-charged or to arrange alternate payment arrangements, please call 951-699-5800. We are not accepting reservations in Temecula during the Temecula Balloon & Wine Festival.
If you use an online mailbox, your confirmation email may be delivered to the "bulk" mail
folder by your server settings. Please check your bulk mail folder FIRST before calling
regarding your confirmation letter, especially if you have a @yahoo or @hotmail account. Confirmations may take 4 hours or more to process, and may arrive the next day if you have booked after 7 PM Pacific Time.
We are a capacity and weight controlled business. If you must cancel your flight please contact us at least 48 hours prior to your flight. If you cancel within 48 hours of your flight or fail to show up or arrive late, no refund is given and full fare will be charged. Prepaid gift vouchers, once issued, are non-refundable or redeemable for cash.
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